Administrative Office Specialist

Fundamental accounting concepts and practices. Topics covered include business transactions and accounting records, the accounting cycle, financial statements, internal controls, current assets and liabilities, fixed assets, depreciation and payroll.

Covers the features available in Microsoft Outlook, which is the industry’s leading e-mail and personal information management software. Topics covered will include sending, receiving and organizing e-mails; managing the calendar, tasks, contacts and distribution lists; setting rules and creating meeting requests. This course will help prepare the student for the Microsoft Outlook certification exam.

Principles of selling and skills required by today’s sales and marketing professional. Students will develop a variety of skills including communication, critical thinking, building relationships with customers, and ethical decision making. This course introduces advertising via all media – print, digital, video, TV, Internet, etc., as well as consumer behavior and contemporary media issues.

Overview of computer applications with emphasis on e-mail, word processing, spreadsheets, database, presentation tools and Internet-based technology. This course will cover the Microsoft Office Suite, Microsoft Teams and cloud-based technologies such as GoogleDrive and OneDrive.

Online Seminar will focus on specific challenges unique to online students as well as ways to address them including tips for improving time management, presentations and test-taking skills. Student will be expected to complete surveys throughout the semester and participate in discussion groups. Instructor input will help identify what courses to take, how to register for classes and help design a graduation plan. This course will be a bi-weekly virtual meeting.

Accounting principles and procedures regarding notes, inventory, long-term assets, internal control and the concept of partnerships. Textbook problems and a practice set are used to enhance learning. Prerequisite: BUS 110

Detailed instruction on the use of Microsoft Excel covering beginning, intermediate, and advanced concepts. Concepts covered include working with formulas and functions; creating and formatting charts graphs and pivot tables/pivot charts; sorting and filtering lists; data consolidation between multiple worksheets and workbooks; using Solver and the Scenario Manager; importing and exporting of data, and creating Macros. This course will help prepare the student for the Microsoft Excel certification exam.

Many organizational trends today—downsizing, cost cutting, employee empowerment, flexible hours and diversity issues— are all impacting the way supervisors deal with employees in the workplace. Students will understand all of these concepts and working through people to maximize productivity while maintaining a positive work environment.

Computer programs used to produce reprints and solve problems. Quickbooks accounting software is emphasized.

In this course, students will study the three major driving forces behind E Commerce, which include technology change, business development and social issues. Students will gain an understanding of the field through a conceptual framework.

In this course, students will learn about the challenges of entrepreneurship, different options for opening a business, how to write a business plan of their own, marketing issues and how to create a successful financial plan. Students will gain the tools to launch a new venture and the knowledge for entrepreneurial success.

A survey of the business world covering business terminology, concepts and current business issues. The student will develop a business vocabulary, foster critical and analytical thinking and refine business decision-making skills. A major goal of this course is to help students become citizens who can contribute and compete in an increasingly global business environment. This course serves as a foundation for additional business subjects.

Introduction to marketing concepts and terminology. Establishes the origins, roles, purposes and scope of marketing as a business process and activity. Introduction to the marketing environment, as well as the different aspects of the marketing mix: products, price, promotion and distribution, is presented.

This course will introduce word processing skills that can be combined with students’ basic skills to create complex documents. Students will utilize Microsoft Word to create and format documents and tables; create mail merges, macros, templates and fill-in forms; set and manipulate tabs; insert charts, graphics and hyperlinks; and import and export data. Students will also look at different ways of sharing documents with others. This course will help prepare the student for the Microsoft Word certification exam.

A basic study of insurances available in the market today. The major areas covered include the types of term and permanent policies, annuities, how much insurance is needed, policy provisions, riders and health insurance plans.

This course is designed to introduce students to the principles of individual and family financial management. Strategies for the development and attainment of short-term and long-term financial goals will be examined. The class will examine personal financial management based on a life cycle approach, while addressing the need for flexibility due to changing personal, social and economic conditions.

Review of business law terms and concepts applied to business. A background in legal rights, social forces, administrative agencies, government regulations and consumer protection is presented. Contracts, personal property and bailments are discussed. Law terms and definitions are learned.

In today’s technological world, many businesses are doing their own ”in-house” publishing. This course will give students the background and hands-on practice to be able to utilize software programs like Microsoft Publisher and Adobe Photoshop. Emphasis is placed on the creation of student projects including newsletters, brochures, posters and promotional materials, as well as image manipulation. Principles of layout and design will be highlighted. Prerequisite: CIS 143.

Customer service is a critical element in the success and future of all businesses that compete in today’s economy. It is more challenging than ever to attract and retain customers because more companies are competing for the same customer. This course is a study of issues in the workplace relating to effective customer service and emphasizes three different aspects of customer service: the profession, skills for success, and building and maintaining relationships. Through role play scenarios, collaborative learning activities, and application of concepts to real-world situations, students are introduced to the issues of ethics, problem solving, strategy implementation, empowerment, communications, motivation and leadership necessary for the delivery of exceptional customer service and customer retention.

Provides detailed instruction on the development, maintenance, publication and design of a Web site using HTML, Wix and Word Press This course also discusses social media and ways to market a business using a variety of social media platforms. This course also includes use of PhotoShop.

This course provides detailed instruction on the use of Microsoft Access covering introductory, intermediate, and advanced concepts. Proper procedures for designing and administering a database suitable for both professional purposes and personal use will be explored. Concepts covered include importing and exporting data, working with tables, queries, forms, reports, and data macros. Students are exposed to practical examples showcasing Access as a useful tool. Students will discover the underlying functionality of Access allowing them to become more productive.